Standard Room

Check-In and Check-Out

• Check-In Time: 2:00 PM
• Check-Out Time: 11:00 AM
• Late check-out are subject to availability and may incur additional charges.

Reservation and Cancellation

• A valid credit card is required to secure your booking.
• Cancellations made 48 hours before the check-in date will incur no charge. Cancellations made less than 48 hours before check-in will be charged the first night’s stay.
• No-shows will be charged 100% of the total reservation amount.

Payment

• Payment is due at the time of check-in. We accept cash, credit cards, and debit cards.
• All prices include VAT and service charges. A tourism levy of P10 per guest per night will be added to your bill.

Children and Extra Beds

• Children under the age of 12 stay free when sharing a room with parents, using existing bedding.
• Extra beds are available upon request for an additional charge and subject to availability.
• A maximum of one extra bed or crib per room is allowed.

Pets

• Pets are not allowed in the guest house premises.

Smoking

• Etang Guest House is a smoke-free establishment. NO SMOKING ALLOWED IN THE ROOMS

Damage and Loss

• Guests are responsible for any damage caused to the property during their stay. Charges for damages will be added to your bill.
• The guest house is not responsible for loss or damage to personal belongings.

Quiet Hours

• Quiet hours are observed from 10:00 PM to 6:00 AM to ensure the comfort of all guests.

Maximum Occupancy

• The maximum occupancy for each room type is strictly enforced. Guests exceeding the maximum occupancy will be required to book an additional room.

Housekeeping

• Daily housekeeping is provided. For environmental reasons, towels and linens are changed every two days unless otherwise requested.

Health and Safety

• All guests are required to follow health and safety guidelines as posted or instructed by staff, especially in public areas like the pool and restaurant.